Communicating Jewelry Quality: A Common Language
Quality Assurance Benchmarking discussed at the next GIA Gemstone Gathering
BANGKOK – March 25, 2013 – Gem and jewelry professionals across the globe use diverse tools and terms to describe the quality of the jewelry they create and offer to their customers. Kelly Yantzer, GIA’s (Gemological Institute of America) director of Global Education Standards, will discuss ways that members of the industry can benefit from Quality Assurance Benchmarking and its common language for evaluating jewelry quality at the next GIA Gemstone Gathering in Bangkok on March 27.
The idea of measuring jewelry quality has been around for decades, but the industry lacks a universal language on the topic. Yantzer will discuss how the implementation of consistent Quality Assurance Benchmarking, with increased participation in quality programs along the manufacturing chain, can lead to consistent, measurable quality evaluation of finished jewelry. This practice supports overall product improvement, consumer confidence and sustained industry growth.
Yantzer began her career at GIA in 1991 as a diamond grader, eventually taking on the position of director of Global Quality Management. Since 2012, she has been the director of Global Education Standards, where she is responsible for implementing consistent procedures at GIA’s 11 global campuses and licensee schools and aligning GIA’s diamond curriculum with current research and lab findings.
GIA’s Gemstone Gathering, a free event, begins at 6 p.m. on March 27 in the “Crowne Room 1-3” on the 21st floor of the Crowne Plaza Hotel (formerly known as the Pan Pacific), Lumpini Park in Bangkok.
