Frequently Asked Questions

What is the GemPass Redemption Program?

GIA is ending the GemPass™ program and GIA clients will have until Oct. 31, 2016 to use their existing GemPasses. GemPasses may be purchased through Sept. 30, 2016. Clients may turn in their unused GemPasses starting Aug. 1, 2016 to any GIA laboratory location for a credit to their account in the amount of $60 USD per GemPass. Credits must be used at the laboratory location where redeemed. Please fill out the GemPass Redemption Form and submit with the original GemPasses for account credit. Contact your local client service representative or email for any further questions.

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