An Update on GIA Locations in Response to Coronavirus (COVID-19)



With the number of coronavirus cases increasing globally, GIA is taking necessary precautions to ensure everyone’s health and safety including reducing our service hours and closing some locations. The situation is changing rapidly so we will update this page as our locations’ hours change.

Learn more about campus closures in our letter to students and updates for students enrolled in eLearning courses.

View FAQs for laboratory clients.

Current Service Hours

Antwerp

Laboratory 
The laboratory is open on Mondays and Thursdays from 9:00 a.m. to 4:00 p.m. by appointment only for submission and return of polished diamonds. Please email Antwerplab@gia.edu if you have any questions.

Beginning Monday, May 25, the laboratory will be open Monday through Friday from 9:00 a.m. to 4:00 p.m.

Bangkok

School closed

Laboratory
Monday - Friday, 10:00 a.m. - 4:00 p.m.

Carlsbad

Laboratory
The GIA Carlsbad laboratory is open with limited staff and capacity. At this time, the laboratory will only accept goods via shipment and will not offer same day services. Please email Carlsbadlab@gia.edu with any questions.

School closed

Gaborone

Laboratory
The laboratory is open with limited capacity to comply with social distancing and abide by local government mandates. Please email gaboronelab@gia.edu with any questions.

JOHANNESBURG

Laboratory
The laboratory is open with limited capacity. Visitors must make an appointment in advance, bring the relevant CIPC permit, must be wearing a cloth or surgical mask, will be subject to thermal screening and will be expected to comply with the 2-meter social distancing stipulations. To make an appointment, or if you have any questions, please email johannesburglab@gia.edu.

Hong Kong

School open

Laboratory in Kowloon Bay
Monday - Friday, 9:00 a.m. - 5:00 p.m.
All walk-in intake and return services will be through the GIA Service Center in Central.

Service Center in Central
Monday - Friday, 9:00 a.m. - 4:00 p.m.

London

School closed

Mumbai

Laboratory
The GIA Mumbai laboratory will open with limited staff and modified hours on May 21. At this time, the laboratory will only return stones. To schedule an appointment and receive instructions for stone return, please email mumbailab@gia.edu.

School closed

New Delhi

School closed

New York

School, laboratory and research center closed

RAMAT GAN

Laboratory
Sunday - Thursday, 9:00 a.m. - 5:00 p.m.

Surat

Laboratory
The GIA Surat laboratory will open with limited staff and modified hours on May 20. At this time, the laboratory will only return stones using a courier service. For questions, please email suratlab@gia.edu.

School closed

Taipei

School open

Tokyo

Laboratory
Items are accepted and returned by transport only.

If you have questions or concerns, please contact a GIA location or send us a message.