Phillip Bosen will discuss the inside secrets of what jewelry clients really want. He’ll share how to get input on specific business decisions by creating an effective client advisory board, including how to select the right people, how to structure a meeting, the secrets you can learn, and more.
Bosen is a veteran jewelry retail expert who has been involved with differen aspects of the business since 1982. He started to work at his family’s small jewelry store after school when he was 12 and has worked with small, medium and larger jewelers ever since. He helps retail jewelers improve their profitability and the quality of client relationships.
Paying close attention and learning new and innovative ways to improve the functionality and profitability of business has been a hallmark of Bosen’s career. He has mentored, coached and taught others with a passion that has extended beyond the jewelry world and into a variety of volunteer opportunities.
All are welcome to attend; whether you're a GIA graduate, student, industry associate, hobbyist or guest. Please share this invitation with any others you feel would be interested.