CARLSBAD, Calif. – April 7, 2023 – GIA will return to producing printed GIA Diamond Dossier reports beginning April 9. All diamonds in GIA laboratories on April 9 or submitted on or after that date for the Diamond Dossier service will be returned with a printed GIA Diamond Dossier report.
The printed reports will be the same as those issued before the introduction of the digital-only report in January 2023. GIA will, at no cost and upon request, provide a printed GIA Diamond Dossier to the submitting client for diamonds that received a digital-only report. The digital version of the report and the digital Report Access Card will remain available for those who prefer this format.
GIA made the decision to return to the printed reports based on concerns expressed by GIA clients, manufacturers, brokers, wholesalers, brands and retailers regarding the challenges of integrating the digital-only report into their processes, potentially disrupting their businesses and affecting consumer trust.
“We did not adequately anticipate the challenges of adopting the digital-only GIA Diamond Dossier report,” said Pritesh Patel, GIA senior vice president and chief operating officer. “GIA will continue to provide the printed reports that enhance consumer trust, while working to develop robust, secure and compelling digital versions of all our reports.”
Clients may request a no-cost printed GIA Diamond Dossier for diamonds that received a digital-only report. Requests, including the original report number and the submitting client’s name, should be sent to DossierRequest@gia.edu. Report information will continue to be available in the GIA App, and on GIA’s online Report Check Service and API.