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Fundamental changes are occurring in all levels of the diamond industry. That was the central theme running through the 2004 Rapaport International Diamond Conference, held Oct. 12 at the Waldorf Astoria Hotel in New York.
The conference featured speakers from the diamond mining, manufacturing, financing, and retailing sectors, all of whom described the transformations that have occurred in the way they do business.
Two diamond producers, Aber Diamond Corp. CEO Robert Gannicott, a junior partner in Canada’s newly opened Diavik mine, and Graham Nicholls, vice president of BHP Billiton Diamonds Inc., which has an ownership stake in Canada’s Ekati Diamond Mine, described their efforts to diversify into other sectors of the diamond industry.
Gannicott said that Aber bought a majority stake in Harry Winston Inc. because the company had a “robust cash flow.” Exploration for new diamond sources was risky, so Aber believed that acquiring a branded retailer like Winston was a much safer strategy because of the attractive margins at retail. At the time, he explained, diamond mining had profit margins averaging 65%, while branded retailers averaged 55%. By contrast, diamond trading carried profit margins of 5% to 7%, while jewelry manufacturing averaged 20%.
BHP Billiton has advanced through the middle sector of the diamond pipeline to promote its CanadaMark, guaranteeing that diamonds from its mine are natural and untreated, sourced from Canada only, tracked from mine to customer, and produced and cut by firms adhering to high ethical standards.
The idea behind CanadaMark, Nicholls said, is to create a “hallmark” that will support individual store brands. Knowing its origin “helps add essence to a diamond,” he said.
Peter Gross, global head of ABN AMRO Bank’s International Diamond and Jewelry Group, told the audience that industry debt is “too high,” topping $9.15 billion in September of this year. He said that there is an excess of $1.5 to $2 billion worth of inventory stocked in diamond manufacturing centers. In addition, polished prices have not followed increases in rough prices. The consequences of this rough price bubble and the rush by manufacturers to obtain goods “are yet to come.”
Gross pointed out that the industry is now going into the consolidation and vertical integration phase. This will consume increasing amounts of capital, particularly for advertising and marketing programs. However, firms must reassess some of these strategies “before it is too late.”
Dilip Mehta, CEO of Rosy Blue Group, Antwerp, addressed polished market issues. He agreed that the polished overhang is about $1.5 billion, but stressed that it represents lost selling opportunities more than inventory overhang.
Mehta estimated that diamond jewelry sales will grow about 7% worldwide this year. He added that prices for polished have risen slowly while increases for some categories of rough hit 45% this year, though the market has settled in recent months.
The industry consolidation has affected downstream diamond distribution, explained Matthew Fortgang, president of M. Fabrikant, New York. He said smaller players in the U.S. have had difficulty sourcing rough, causing many of them to ally themselves with overseas companies. Larger firms like Fabrikant have been establishing joint ventures in key areas of the world to make their distribution and operations more efficient. In addition, he stressed, retailers’ requirements for their suppliers, including financing and marketing help, are such that only large companies can meet those needs.
Elliott Tannenbaum, partner of Schachter & Namdar, a diamond manufacturing firm in New Yorkand Israel, noted problems he saw with the De Beers Supplier of Choice (SOC) program. He said, however, that the DTC still plays a very important role in the market – “consider the Three Stone Ring and other diamond advertising” – and therefore must adjust to the changing diamond market.
Discussing the Indian market, Pravinshankar Pandya, managing director of Revashankar Gems Ltd., explained that Indian manufacturers are going into larger sizes and pursuing new outlets, de-emphasizing their traditional dependence on the U.S. market.
Until a few years ago, the U.S. took 40% of India’s exports of diamonds and jewelry. This year, that figure is 28%, with China and other emerging markets capturing an increasing share.
Keynote speaker Maurice Tempelsman, chairman of the Board of Directors of Lazare Kaplan International, New York, said the diamond industry is “in uncharted waters” but that it can now take inventory of the many changes to chart its course.
Tempelsman pointed out three key areas of change. First, the historical reliance on rough supplies is being replaced by strategies to drive polished demand. He noted that the industry has made some strides in this area, though the squeezes on profits have made it difficult for diamond manufacturers to engage in effective downstream activities.
Tempelsman’s second point was that politics and government regulations will either enhance the trade or hinder it. He explained that producing nations want greater benefits in the form of employment from their diamond resources, while the European Union’s investigations into Supplier of Choice, the Kimberley Process, and the Patriot Act will provide other regulatory issues.
“If this government scrutiny is carried out objectively, it should not be a problem for our industry,” he said.
Last, Tempelsman talked about technological advances in treatments and synthetics. He said technology should be an ally and not an enemy, because it is here to stay. The key, he stressed, is disclosure.
A panel of four top retailers, representing 8% of all U.S. diamond jewelry sales, explained how changes have affected their operations.
Ed Bridge, president and joint CEO of Ben Bridge Jeweler, Seattle, noted that diamonds have been commoditized to some extent, but cited other industries – such as hotels – that have managed to differentiate their products sufficiently to add value and compete on issues other than price.
Terry Burman, CEO of Signet Group, London, the parent company of Kay Jewelers in the U.S., noted that increases in diamond and gold prices are causing concern over the value consumers see in these products. He also said that there is increased consumer awareness of social issues, such as gold mining’s impact on the environment and the sale of conflict diamonds.
Today, he said, “26% of consumers are aware of conflict diamonds, compared to 7% three years ago.”
Susan Jacques, president and CEO of Borsheim’s in Omaha, Neb., a large independent operation, noted that sales of $50,000 or more have increased 20% this year, while its store sales are up 11% overall.
Zale Corporation has moved to differentiate all of its store brands to better focus on its customer needs, said company president Mary Forté. Zale is mobilizing extensive research into consumers’ needs and lifestyles to target marketing programs for each of its divisions.
The challenge, Forté noted, is that “our suppliers are becoming our competitors.”
The retailers noted that they were reluctant to raise prices, though Burman pointed out that some prices have actually fallen in the past 10 years, and are up only slightly now.
“This year, there’s more consumer acceptance of higher prices, but which increase would be the straw that breaks the camel’s back is something we don’t know.”
Wrapping up the changes, Martin Rapaport, publisher of the Rapaport Diamond Report, listed a number of challenges, such as rough shortages, SOC, and vertical integration by Wal-Mart, Tiffany & Co., and others. While great opportunities exist, there are still challenges – such as Wal-Mart squeezing suppliers and retail competitors alike; and De Beers SOC, which reduces profits for other downstream diamond companies.
“We need to develop profits from sustainable growth and a free and fair competitive market,” Rapaport said.
Kenneth Gassman, director of research for the Rapaport group, predicted that holiday season sales will be up by 5% this year. This is important, he said, because jewelry is much more seasonal than most other major retail categories. On average, November accounts for 9% of yearly jewelry sales, while December represents 23.6%.
In other sessions, GIA President William Boyajian explained GIA’s new cut grading system for round brilliant diamonds. The new system, which will be introduced next year, will combine brightness, fire, and scintillation, along with proportion factors, into a single cut grade. There will be five grades.
“Most of the diamonds coming through the GIA lab will fall into the first three grades,” he said.
Boyajian added that the system will benefit the trade by encompassing a variety of international tastes and preferences while still requiring people to look at the diamond—“because there are a variety of different appearances among diamonds with the same cut grade.”
William J. Fox, director of the U.S. Financial Crimes Enforcement Network, told the industry that it is now covered under regulations overseeing financial institutions.
He said the industry, based on trust, already has a “know your customer” culture, but must ensure that criminals and terrorists do not creep in.
Fox warned that illicit trade in commodities by terrorists and criminals is one of the biggest challenges today, citing an example of a South American drug cartel that uses gold to launder funds.
“Diamonds also fit into this model. They can be carried undetected across borders. We know it’s already been done, but your industry has a history of cooperating with the government in such areas as the Kimberley Process to keep things clean.”
At the following day’s Couture Diamond Leadership Conference, held at the Plaza Hotel, keynote speaker Donald Trump offered his points for success:
Think big. Love what you do and never stop. Keep momentum. Go with your gut and against the tide. Get and pay the best people. Then watch them. Be lucky. Have a pre-nuptial agreement. Think like a winner.
Russell Shor
Senior Industry Analyst
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