Answer: Any person or company, even non-jewelry trade, can contact the library for quick reference information. We can be reached by e-mail (library@gia.edu), traditional correspondence, fax (760) 603-4256, or you can come to the library and do your own research in our study areas. Reference questions received at library@gia.edu are placed into our routing system and will be answered in a timely manner. To reach us by telephone, please use the following numbers: (800) 421-7250, ext. 4046 or 4068 or (760) 603-4046 and 603-4068. These extensions are answered Monday through Friday from 7:30 a.m. - 5:00 p.m., Pacific time.

We will give you detailed citations and, if possible, we will give you contact information in order to obtain the magazine issue, journal issue or book. We do not provide an interlibrary loan service except for our own employees. Since the GIA does not own the copyright to the majority of the information that the library carries, we do not photocopy and mail out due to those copyright restrictions.

If there is a reference in our quarterly journal, Gems & Gemology, that you need, our G&G Subscriptions department will send you the issue or fax a copy of an article for a fee. The articles are not available electronically. However, when trying to establish which issue or article you need, it's best to start with the library.

Only students attending classes here at the Carlsbad campus and GIA employees can take materials away from the library. If you attend extension classes here on our Carlsbad campus, you have limited check-out privileges for the time that you are enrolled in that extension class. All other customers, including Distance Education students, may view the materials in the library's study areas. A current photo ID is required to take materials into our study areas. The GIA library is a closed-stack library, which means we serve all non-GIA employees from our front counter. Currently, our card catalog is not available on the Internet.