|
GIA Laboratory Online Service
Get Secure, 24/7 Access to Your Laboratory Account
Available from GIA’s secure web portal, My GIA, GIA Laboratory online service allows you to:
- check the current status of items submitted to GIA
- view results on completed items
- request additional services such as rechecks or inscriptions
- order reports to be printed
- view all items that are available for pick up or shipping
- view all items that have been returned to you within the last two weeks.
This service is available 24 hours per day and the information is updated every 15 minutes. The online service is secure and confidential – only you, or your designated company representative(s), can view, access, or take action on your items.
To use this service, you need to be a current Laboratory Client; you need a separate and valid e-mail address; and you need to set up an online account.
To open an online account, please complete and return the GIA Laboratory Online Services Application to the Gemological Services Department via fax or mail. If more than one representative from your company needs access to this account, please supply a separate and valid e-mail address for each user.
After we receive your completed application, we will send an individual user ID and temporary password to each e-mail indicated on your form. Each user will be asked to reset this password when first logging into the secure GIA portal.
We hope you find this new service a valuable tool for streamlining and expediting your workflow and we look forward to adding many new features in the coming months to further enhance this service.
In the meantime, thank you for your interest in the GIA Laboratory new online service. If you have any questions, or need more information, please do not hesitate to contact your Gemological Services Representative, e-mail gsr@gia.edu, or call 212-221-5858 ext. 3724 in New York or 760-603-4500 in California.
| 
