GIA: Laboratory: Submitting Stones

Anyone around the world can submit diamonds and colored gemstones to GIA and be assured of consistent and universal quality standards, service levels, and fee structures. We are continually developing new methods to make access to our services easier and more convenient, including My Laboratory, where you can track the status of your orders, request additional services, and more.

Whether you choose to ship your items directly to us, or drop them off in person, here are a few tips to help ensure the quick return of your items.

For GIA Diamond Grading Reports and Diamond Dossiers services, we only accept loose (unmounted) diamonds. Mounted stones are accepted for Verification, Colored Diamond Identification and Origin grading services depending upon the setting or mounting.
While you may submit anything to any GIA Laboratory location for grading or identification services, there may be some limitations on the size and types of goods that are serviced at that particular Laboratory and your items may be shipped to another GIA Laboratory location for service. Please refer to specific locations for details.

What you will need:

A signed Client Agreement Form, if we don’t have a current form for you on file, or if you begin sending stones to GIA’s laboratory in India. Please be sure to return the signed signature page(s) with your first shipment, including the Patriot Act Compliance Confirmation and the Kimberley Process Certification. We will periodically request that you sign updated agreement(s).
Your items placed in individual parcel papers or other suitable containers.
Parcel papers must include shape and weight. You may also include your internal identification or lot number. Parcel papers MUST NOT include company name, initials, logos, phone, fax, email, website, or any other information which identifies you as the client or refers to grading information.
A memo or pro-forma invoice of submitted items including weight, shape, value and service requested, on company letterhead (if applicable).
Your GIA Client Number (if available).
If shipping, please provide return shipment information, including address, telephone number, insurance requirements and estimated declared values.
If you’re picking up or dropping off items in person, please bring photo identification, and if applicable, trade identification (business card or letter of authorization) authorizing use of the account.

Please feel free to contact us at any time if you have questions or need assistance.

Submitting to GIA Laboratories in:

Carlsbad
New York
Johannesburg
Mumbai
Bangkok

Submitting to GIA Service Centers in:

Hong Kong

Submitting to GIA LabDirect consolidators in:

Ramat Gan
India
Antwerp
Tokyo

Payment Information

GIA Carlsbad
5355 Armada Drive
Carlsbad, CA 92008
760-603-4500
F: 760-603-1814
Drop off and Pick Up: Mon – Fri 8:00 am – 4:00 pm

Carlsbad accepts diamonds under 4 carats as well as colored diamonds, pearls and gemstones. All other diamonds will be shipped to the New York Laboratory for service.
Ship via U.S. Registered Mail (within the U.S.) or air/armored courier services. If you are shipping from outside the U.S. and are unfamiliar with procedures and fees associated with shipping gemstones internationally, please contact your local air/armored courier and GIA Laboratory Client Service.
Submit a signed Client Agreement Form, if we don’t have a current form for you on file. Please be sure to return the signed signature page(s) with your first shipment, including the Patriot Act Compliance Confirmation and the Kimberley Process Certification. We will periodically request that you sign updated agreement(s).
Fee Schedules
Payment Instructions

GIA New York
580 Fifth Avenue, Suite 200
New York, NY 10036
212-221-5858
Fax: 212-575-3095
Drop off and Pick Up: Mon – Thurs 8:00 am – 5:00 pm, Fridays – 8:00 am – 4:00 pm

New York accepts all diamonds for full grading reports as well as colored diamonds, pearls and gemstones; diamonds submitted for the Dossier service will be shipped to the Carlsbad Laboratory for grading.
Ship via U.S. Registered Mail (within the U.S.) or air/armored courier services. If you are shipping from outside the U.S. and are unfamiliar with procedures and fees associated with shipping gemstones internationally, please contact your local air/armored courier and GIA Laboratory Client Service.
Submit a signed Client Agreement Form, if we don’t have a current form for you on file. Please be sure to return the signed signature page(s) with your first shipment, including the Patriot Act Compliance Confirmation and the Kimberley Process Certification. We will periodically request that you sign updated agreement(s).
Fee Schedules
Payment Information

GIA South Africa
Suite512, 5th Floor, S.A. Diamond Centre
225 Main Street
Johannesburg 2001
T: 27 11 334-2744
F: 27 11 334-0932
E-mail: giasouthafricalab@gia.edu
Hours: Monday – Friday, 8:00 am – 4:00 pm

South Africa locally services diamonds up to 1.99 carats for both full grading and Dossier grading services; all other diamonds, gemstones and pearls will be shipped to another GIA Laboratory for service.
Client drop off and pick up within South Africa, or ship via Malca-Amit or Brinks. If you are shipping from outside South Africa and are unfamiliar with procedures and fees associated with shipping gemstones internationally, please contact your local air/armored courier and GIA Laboratory Client Service.
Submit a signed Client Agreement Form, if we don’t have a current form for you on file. Please be sure to return the signed signature page(s) with your first shipment, including the Patriot Act Compliance Confirmation and the Kimberley Process Certification. We will periodically request that you sign updated agreement(s).
Fee Schedules
Payment Information

GIA India Laboratory Pvt. Ltd.
Suite 301, Trade Centre
Bandra Kurla Complex
Bandra (East)
Mumbai 400 051 India
T: +91-22-40851500
F: +91-22-40851550
E: indialabservice@gia.edu
Hours: Monday - Friday, 9:00 am - 6:00 pm

India accepts diamonds up to 1.99 carats for both full grading and Dossier grading services; all other diamonds, gemstones and pearls will be shipped to another GIA Laboratory for service.
Client drop off or pick up or ship via air/armored courier services. If you are shipping from outside India and are unfamiliar with procedures and fees associated with shipping gemstones internationally, please contact your local air/armored courier and GIA Laboratory Client Service.
Submit a signed Client Agreement Form, if we don’t have a current form for you on file. Please be sure to return the signed signature page(s) with your first shipment, including the Patriot Act Compliance Confirmation and the Kimberley Process Certification. We will periodically request that you sign updated agreement(s).
Fee Schedules
Payment Information

GIA Thailand
10F, U Chu Liang Building
968 Rama IV Road
Silom, Bangrak
Bangkok 10500 Thailand
+66 2632 4090
Fax +66 2632 4096
E-mail: info@giathai.net
Hours: Monday - Friday, 9:00 am - 6:00 pm
Drop off and pick up hours: 10:00 am - 5:00 pm

Thailand accepts diamonds up to 1.99 carats for both full grading and Dossier grading services along with pearls and colored stones; all other diamonds will be shipped to another GIA Laboratory for service.
In person drop off and pick up, or clients can make use of Bond arrangements. Please contact the laboratory for instructions.
Submit a signed Client Agreement Form, if we don’t have a current form for you on file. Please be sure to return the signed signature page(s) with your first shipment, including the Patriot Act Compliance Confirmation and the Kimberley Process Certification. We will periodically request that you sign updated agreement(s).
Fee Schedules
Payment Information

GIA Laboratory Service Center (Hong Kong)

This center is staffed by GIA personnel who will take in your items, arrange for shipment and return, and provide you with Client Agreement Forms and additional information.

GIALaboratory Service Center
Room 1203, 12/F, Aon China Building
29 Queen’s Road, Central
Hong Kong
T: (852) 3114-7102
F: (852) 3114-7133
E: HKlabinfo@gia.edu
Hours: Monday - Friday, 9:00 am - 6:00 pm

Hong Kong Service Center accepts diamonds, colored stones and pearls; items submitted there will be shipped to another Laboratory for service.
In person drop off and pick up, or submit via a courier of your choice. If you are shipping from outside Hong Kong and are unfamiliar with procedures and fees associated with shipping gemstones internationally, please contact your local air/armored courier and GIA Laboratory Client Service.
Submit a signed Client Agreement Form, if we don’t have a current form for you on file, Please be sure to return the signed signature page(s) with your first shipment, including the Patriot Act Compliance Confirmation and the Kimberley Process Certification. We will periodically request that you sign updated agreement(s).
Fee Schedules
Payment Information

Shipping via GIA LabDirect consolidators

GIA LabDirect, a system of authorized, third-party consolidators, provides easy, convenient access to GIA Laboratory services from a growing number of locations outside the U.S. With GIA LabDirect, international customers can deliver and pick up their items locally, transact business in their own languages, and get help with packaging, insurance, custom rules and regulations, and the many complicated details of shipping valuables internationally. For hours of operation, specific payment instructions, and other details, please contact the specific GIA LabDirect consolidator:

LabDirect Consolidators

Israel
Joshua Kersh
Rapaport Israel
Suite 1362, Diamond Tower
54 Betzalel Street
Ramat Gan 52521
Tel: +972-3-6133330
Fax: +972-3-6133111
israel@diamonds.net

Orna Kleinstein-Haike
Gem Lab Services Ltd.
Diamond Exchange Building
3 Jabotinsky St., Suite 1217
Ramat Gan 52520
Tel: 972-3-575-1368
info@gemlab.co.il

India
Pooja Kotwani, Director
Rapaport India
415, The Jewel, Mama Parmanand Marg
Opera House Mumbai, 400 004
Tel: 91 22 66376633
pooja@diamonds.net
India@diamonds.net

Belgium
Lea Retter
Rapaport Belgium
Diamond Exchange Building
Hoveniersstraat 53, B-2018 Antwerp
Tel +323 232 3300
belgium@diamonds.net

Japan
Yoshiko Doi
AGT Gem Laboratory
Okachimachi CY Bldg. 2F
5-15-14 Ueno, Taito-ku
Tokyo, 110-0005
Tel: 03-3834-6586
Fax: 03-3834-6589
info@agt.jp
www.agt.jp